Terms of Service

Terms of Service

Welcome to Havomi.

These Terms of Service govern your access to and use of havomi.com, including any products, content, features, and services offered through our website.

By visiting our website, creating an account, or purchasing products from our store, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. Use of Our Website

You may use our website only for lawful personal and shopping purposes.

You must not use our website to:

- Violate any applicable laws or regulations
- Submit false, misleading, incomplete, or inaccurate information
- Interfere with the security, functionality, or operation of the website
- Attempt to gain unauthorized access to our systems or customer accounts
- Upload or transmit viruses, malicious code, or harmful content
- Copy, reproduce, distribute, or misuse website content without permission
- Use automated tools to collect information from the website without authorization
- Engage in fraudulent activity or place orders using unauthorized payment information

We reserve the right to suspend or terminate access to our website if these Terms are violated.

2. Eligibility

By using our website, you confirm that you are at least the age of majority in your place of residence or that you are using the website with the permission and supervision of a parent or legal guardian.

3. Product Information

Havomi offers pet products and accessories intended for general pet care and everyday use.

We do our best to provide accurate product titles, descriptions, images, specifications, prices, sizes, colors, and availability. However, we do not guarantee that all information will always be complete, current, or error-free.

Product colors and appearance may vary slightly due to lighting, photography, screen settings, manufacturing batches, or other display conditions.

Measurements may vary slightly because of manual measurement or manufacturing differences.

Product packaging may also change without notice while the product itself remains substantially the same.

4. Pet Use and Safety

Please select products based on your pet’s size, age, breed, behavior, physical condition, and individual needs.

Always supervise your pet when using toys, feeding products, beds, grooming tools, accessories, or other pet items.

Inspect products regularly before and during use. Stop using a product immediately if it becomes damaged, torn, broken, loose, worn, or otherwise unsafe.

Keep small parts, packaging materials, cords, straps, and other potential hazards away from pets and children.

Havomi products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Information provided on our website is for general informational purposes only and is not a substitute for professional veterinary advice. Please consult a qualified veterinarian if you have concerns about your pet’s health, behavior, diet, or safety.

5. Prices and Availability

All prices are displayed in the currency shown on the website.

Product prices, promotions, discounts, shipping fees, and availability may change at any time without prior notice.

Placing an item in your shopping cart does not reserve the product or guarantee its price or availability.

We reserve the right to correct pricing errors, update product information, limit quantities, discontinue products, or cancel orders affected by incorrect information.

If an order is canceled after payment has been received, a refund will be issued to the original payment method according to applicable payment processing timelines.

6. Orders

By placing an order, you confirm that:

- All information you provide is accurate and complete
- You are authorized to use the selected payment method
- Your shipping address is correct and deliverable
- You have reviewed the selected product, size, color, quantity, and variation

An order confirmation does not necessarily mean that your order has been accepted.

We reserve the right to refuse, limit, hold, or cancel an order for reasons including:

- Payment authorization problems
- Suspected fraud or unauthorized activity
- Incorrect pricing or product information
- Product unavailability
- Invalid or incomplete shipping information
- Unusual order quantities
- Violation of these Terms

If additional information is needed to process an order, we may contact you using the email address or phone number provided at checkout.

7. Payment

Payments must be completed through the payment methods available at checkout.

Your order will not be processed until payment is successfully authorized or confirmed.

Payment transactions may be processed by third-party payment providers. Their terms, privacy policies, security procedures, and processing times may also apply.

Havomi does not directly store complete credit card information entered through third-party payment services.

You are responsible for any bank charges, currency conversion fees, international transaction fees, or other fees charged by your payment provider.

8. Shipping and Delivery

Order processing times, estimated delivery times, shipping fees, available destinations, and other delivery information are described in our Shipping Policy.

Delivery estimates are not guaranteed and may be affected by:

- Carrier delays
- Weather conditions
- Customs inspections
- Public holidays
- Address problems
- Transportation interruptions
- Peak shopping periods
- Events outside our reasonable control

Customers are responsible for providing a complete and accurate shipping address.

Havomi is not responsible for delays, failed delivery, or additional costs caused by an incorrect, incomplete, or undeliverable address provided by the customer.

If we are unable to ship an order within the communicated timeframe, we may contact the customer with an updated estimate and available options, including cancellation and refund where required by applicable law.

Please review our Shipping Policy for complete details.

9. Returns and Refunds

Returns, exchanges, cancellations, damaged items, missing items, and refunds are handled according to our Return & Refund Policy.

Certain pet products may not be eligible for return after opening, use, washing, contamination, or contact with a pet due to hygiene and safety considerations.

Products must meet the conditions stated in our Return & Refund Policy to qualify for a return or refund.

Customers should contact us before returning any product. Unauthorized returns may not be accepted.

Please review our Return & Refund Policy before placing an order.

10. Promotions and Discount Codes

Promotions, discount codes, bundles, free gifts, and special offers may be subject to separate conditions.

Unless otherwise stated:

- Promotions cannot be combined
- Discount codes have no cash value
- Offers may be changed or ended at any time
- Discounts cannot be applied retroactively to completed orders
- Free gifts may be subject to availability
- Returned orders may affect eligibility for promotional discounts or gifts

We reserve the right to cancel or reject promotions that are misused, duplicated, obtained fraudulently, or applied because of a technical error.

11. Customer Accounts

You may be able to create a customer account on our website.

You are responsible for:

- Keeping your login information confidential
- Providing accurate account information
- Restricting access to your account
- Notifying us of suspected unauthorized activity

You are responsible for activity conducted through your account unless prohibited by applicable law.

We may suspend or close accounts that violate these Terms or are associated with fraudulent or abusive activity.

12. Reviews and User Content

If you submit a review, photo, video, comment, suggestion, or other content, you confirm that:

- The content is based on your honest experience
- You have the right to submit and share it
- It does not violate another person’s rights
- It is not unlawful, threatening, abusive, misleading, defamatory, or fraudulent
- It does not contain malicious code, spam, or unauthorized advertising

You retain ownership of your original content.

By submitting content to Havomi, you grant us a non-exclusive, worldwide, royalty-free license to display, reproduce, edit, publish, translate, and use that content for website, customer service, promotional, and marketing purposes.

We may remove content that violates these Terms, but we are not required to monitor every submission.

13. Intellectual Property

All website content, including text, product descriptions, images, graphics, logos, videos, icons, layouts, designs, and software, belongs to Havomi or its licensors and content providers.

Website content may not be copied, reproduced, modified, distributed, sold, republished, or used for commercial purposes without written permission.

“Havomi” and related brand elements may not be used without authorization.

14. Third-Party Services and Links

Our website may use or link to third-party services for:

- Payment processing
- Shipping and tracking
- Email communication
- Analytics
- Advertising
- Website hosting
- Customer reviews
- Social media

Third-party websites and services operate under their own terms and privacy policies.

Havomi is not responsible for the content, availability, security, actions, or policies of third-party websites or service providers.

Accessing third-party links is at your own discretion.

15. Privacy

Your use of our website is also subject to our Privacy Policy.

Please review the Privacy Policy to understand how we collect, use, store, and protect personal information.

16. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website, products, and services are provided on an “as is” and “as available” basis.

We do not guarantee that:

- The website will always be uninterrupted or error-free
- Every product will meet every pet’s individual preferences or needs
- Website information will always be completely current
- All technical problems will be corrected immediately
- Every product will be suitable for every animal

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Havomi and its affiliates, employees, service providers, and representatives will not be liable for indirect, incidental, special, punitive, or consequential losses resulting from:

- Use or inability to use the website
- Misuse of a product
- Failure to supervise a pet
- Failure to follow product instructions or safety guidance
- Delayed or interrupted delivery
- Third-party services
- Unauthorized access to an account
- Reliance on general website information instead of professional advice

Where liability cannot be excluded, our total liability will be limited to the amount paid for the product directly related to the claim, unless applicable law requires otherwise.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Havomi harmless from claims, damages, losses, liabilities, and reasonable expenses arising from:

- Your violation of these Terms
- Your unlawful use of the website
- Your misuse of a product
- Your infringement of another person’s rights
- False or misleading information submitted by you

19. Errors and Omissions

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, availability, or other information.

We reserve the right to correct errors, update information, or cancel affected orders at any time.

20. Severability

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the greatest extent permitted, and the remaining provisions will continue in effect.

21. No Waiver

Failure by Havomi to enforce any part of these Terms does not waive our right to enforce that provision or any other provision later.

22. Changes to These Terms

We may update these Terms of Service when our website, products, services, or legal requirements change.

The updated version will be posted on this page with a revised “Last Updated” date.

Continued use of our website after an updated version is posted means that you accept the revised Terms.

23. Contact Us

If you have questions about these Terms of Service, an order, or our products, please contact us at:

Email: angiekiki77@gmail.com

Website: havomi.com